Shipping policy

Shipping Policy

SOS Rocha offers local delivery in the Praia da Rocha area, in Portimão.

Local delivery

Delivery is available within the area defined at checkout.

Estimated delivery time is up to 45 minutes, depending on location, availability, access conditions, traffic, order volume, and payment confirmation.

Delivery fee

Local delivery costs €2.99.

For orders of €25 or more, delivery is free within the available delivery area.

Delivery area

If the address provided is outside the local delivery area, the delivery option may not appear at checkout.

Orders with pending payment

Orders paid by Multibanco will only be prepared after payment confirmation.

The estimated delivery time starts from the moment payment is confirmed.

Delivery information

Customers must provide a complete address, door number, accommodation/hotel name, or a reference point whenever possible.

If necessary, SOS Rocha may contact the customer by phone or WhatsApp to confirm the delivery location.

Contact

For delivery-related questions, please contact us:

WhatsApp: +351 933 774 341
Instagram: @sosrocha.pt